Shipping & Delivery

Shipping & Delivery Policy – LionStore

Nationwide Delivery in Morocco

At LionStore, we provide delivery services across all cities and regions of Morocco. Our goal is to ensure fast, secure, and reliable shipping for all fitness and home gym products.

Delivery availability may vary depending on the customer’s location and logistics coverage.

Order Processing

Orders are generally processed after confirmation by our customer service team.

Processing times may vary depending on:

Product availability
Order verification
Delivery location
High-demand periods or promotional campaigns

Customers will receive updates regarding the status of their orders whenever applicable.

Delivery Timeframes

Estimated delivery times are provided for informational purposes only and may vary based on:

City or region
Weather conditions
Transport and logistics operations
Public holidays or exceptional circumstances

While we strive to deliver orders as quickly as possible, delays may occasionally occur beyond our control.

Delivery Conditions

Customers are responsible for providing accurate shipping information, including:

Full name
Valid phone number
Correct delivery address

LionStore shall not be responsible for delays or failed deliveries resulting from incomplete or incorrect customer information.

Delivery Inspection

Customers are encouraged to inspect packages upon delivery and report any visible damage or issues within a reasonable timeframe after receiving the order.

If a product arrives damaged or incorrect, please contact our support team with photos and order details for assistance.

Large Fitness Equipment Deliveries

Some large fitness products such as:

Spinning bikes
Home gyms
Treadmills
Cardio machines

may require special delivery handling depending on size, weight, or destination.

Delivery conditions for oversized products may vary according to logistics constraints and accessibility of the delivery location.